Privacy Policy

Effective Date: 01/07/2026

At LT Chauffeurs, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our premium chauffeur services.

1. Information We Collect

To provide our executive transport services, we may collect the following types of personal information:

• Contact Information: Your name, email address, and phone number.

• Journey Details: Pick-up locations, drop-off destinations, flight numbers, and specific travel itineraries.

• Payment Information: Billing address and payment card details (processed securely by our third-party payment providers; we do not store full credit card numbers).

• Preferences: Specific vehicle requests, cabin temperature preferences, or other personalized service notes.

2. How We Use Your Information

We use the information we collect strictly to operate our business and provide you with high-quality service, including:

• Fulfilling your transport bookings and managing your account.

• Sending booking confirmations, chauffeur arrival updates, and receipts.

• Tracking flights and optimizing routes based on live traffic data.

• Providing customer support and responding to inquiries.

• Complying with our legal and regulatory obligations as a private hire operator in the UK.

3. How We Share Your Information

LT Chauffeurs will never sell or rent your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: With trusted third-party platforms that facilitate our business operations, such as secure payment processors and booking management software.

• Legal Requirements: If required by law, subpoena, or regulatory authority to comply with legal processes or protect the safety of our passengers, chauffeurs, and the public.

4. Data Security & Retention

We implement robust administrative and technical security measures to protect your personal data against unauthorized access, alteration, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by UK law (such as for tax and accounting purposes).

5. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.

• Request corrections to any inaccurate or incomplete data.

• Request the deletion of your personal data (the “right to be forgotten”).

• Withdraw your consent at any time for marketing communications.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: info@ltchauffeurs.co.uk

• Phone: +44 (0) 7990 976 192

• Address: Luxury Transportation LTD
  167-169 Great Portland Street
  5th Floor
  London
  W1W 5PF
  United Kingdom